Testimonials & Reviews
Valley Orthopedic Institute
Board Certified Orthopedic Surgeons & Hand Surgeons located in Palmdale, CA & Ridgecrest, CA
Valley Orthopedic Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 849 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Valley Orthopedic Institute below, and as always, we would love to collect your feedback.
DANIEL H.
Submitted 04/11/24
Staff is great and polite. I understand that delays are unpredictable in surgical procedures. Keep up the good work. Probably be back around October or November this year for injections in my hands. So far you're clinic has been good.
JOSE Luis M.
Submitted 04/09/24
Excellent
GUNARS Irwin S.
Submitted 04/05/24
As good as it gets. Everyone was courteous, very professional, on time, and left with a good understanding of my injury. Highly recommend Dr Shah
MARINA M.
Submitted 04/03/24
Very nice. Explained everything
CAROL JEAN W.
Submitted 03/29/24
Always on time, very professional but friendly. Dr. Taylor is the best.
LORI Ann K.
Submitted 03/29/24
We’re very fortunate to have the Orthopedic Institute in our Valley. I highly recommend!
SHELLEY L.
Submitted 03/20/24
Dr Taylor is nice and thorough.
LINDA Amy K.
Submitted 03/15/24
I appreciated how the staff worked to ensure that I made optimal use of my time checking in, taking xrays, and then seeing the doctor. I appreciate Dr. Taylor's thorough explanation of my condition and options to consider.
STEVE M.
Submitted 03/14/24
Overall it was good
KEVIN K.
Submitted 03/14/24
Dr. Shah is kind and personable. In this day of phone and computer contact, he takes the time to question, explain and listen. I am grateful for his time and effort.
JEFFREY M.
Submitted 03/13/24
I have now had both hips replaced within the last 2 years and couldn't be happier! I have no more pain and I'm just a few weeks from being back to normal. Dr. Taylor is very good at what he does and I would recommend him to anyone!
RUBEN Rocha F.
Submitted 03/13/24
Excellent
JULIE Ann M.
Submitted 03/13/24
Great staff and Dr. Shah was very thorough as well as prompt.
DEBRA L W.
Submitted 03/12/24
Very good Doctor. Great bedside manner.
HADLEY H.
Submitted 03/12/24
Love Dr Taylor! The staff our all exceptionally knowledgeable, helpful and kind. Never had a bad experience at this office.
DOROTHEE M.
Submitted 03/12/24
Professional, compassionate and very thorough.
JACQUELINE S.
Submitted 03/12/24
The only issue I have is the receptionist Cynthia. I will admit I was late, but things had happened to avoid that. I am taking care of many things, and I got caught on the phone for too long. I also depend on many people and my worker was giving me a ride. She hollered my name from across the reception area before I barely got in the door. I tried to explain and give her some paperwork that was given to me by my oncologist office Dr. Shah she really and Natalie says she didn’t need it and I was supposed to be there at two, which was wrong because I wasn’t supposed to be there until 240 and yes I still was late , she was speaking very loudly and I asked her if she could lower her tone because it was hurting my ears and she got offensive and said I was being rude that no one has ever told her that I said that maybe it was the echoing. My worker was sitting in the reception area, and she was just not router to another gentleman that had walked in because the other receptionist gave him a check-in board . Other than that everyone else was wonderful, wonderful!! I have been in the business been in many types of business and never got treated that way. If nothing else, I feel, she should learn to respect her elders and her job and the people around her. She even stood up like it was going to intimidate me. I do not want everyone and their mothers to know my information and what is going on with me when I go into a doctors office and I don’t expect it to happen. And when I do go back in, which I will I will go to the other receptionist.
PAMELA N.
Submitted 03/11/24
Excellent service
JASON J.
Submitted 03/09/24
Very knowledgeable. Good bedside manner
CAROLYN K.
Submitted 03/09/24
Dr. Taylor is wonderful. He’s an excellent listener, answered my questions and clearly explained my injury and healing process. Also, the staff is really nice and efficient and each time I visit, my wait time isn’t more than 10 minutes.